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Understanding, Managing and Implementing Quality

By Jiju Antony & David Preece

Release : 2002-09-06

Genre : Business & Personal Finance, Books, Management & Leadership, Economics

Kind : ebook

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This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.

Understanding, Managing and Implementing Quality

By Jiju Antony & David Preece

Release : 2002-09-06

Genre : Business & Personal Finance, Books, Management & Leadership, Economics

Kind : ebook

(0 ratings)
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.

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